Shipping Protection
Shipping Protection
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I ordered from Ruzuri and was amazed by the quality. The product arrived quickly, well packaged, and exactly as described. Highly recommend!
Customer service was outstanding. They answered all my questions before I placed the order. The whole experience was smooth, and the product is top‑notch. I’ll definitely shop here again.
I’ve tried many online stores, but Ruzuri stands out for reliability and care. Great value for money and delivery was faster than expected.
How It Works
How It Works
Our e-commerce connects customers and brands. With secure payments, international shipping, and localized experiences, we make shopping seamless across borders. Wherever you are, discover and receive products with ease.
Our Guarantee
Our Guarantee
If you're not 100% satisfied within the first 30 days, just send it back to us and we'll give you a full refund.
No need to worry about the return shipping - we've got you covered!
Shipping & Delivery
Shipping & Delivery
We process orders within 24-72 hours and deliver them within 6-15 days depending on your location, with tracked shipment included for your convenience.
Protect your order from loss, theft, or damage
Shipping Protection
What Customers Are Raving About!
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★★★★★
As a coffee enthusiast, my teeth had noticeable stains. After using Radiant Whitening Toothpaste™ for a couple of weeks, I saw a significant improvement. My teeth look brighter, and there's no sensitivity. Plus, the mint flavor leaves my mouth feeling fresh all day!
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★★★★★
I've tried various whitening products, but none delivered results like Radiant Whitening Toothpaste™. It's gentle on my gums and effectively removed years of discoloration. Highly recommend to anyone seeking a brighter smile without the harsh chemicals.
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★★★★★
Radiant Whitening Toothpaste™ exceeded my expectations. Not only did it whiten my teeth, but it also strengthened them. The texture is smooth, and the taste is pleasant. I've received numerous compliments on my smile lately!
Frequently Asked Questions
FAQ
Orders & Shopping
How do I place an order at Ruzuri?
Simply browse our products, add them to your cart, and complete checkout through our secure system.
Can I change or cancel my order after purchase?
Yes, as long as the order has not yet been shipped. Please contact our support team as soon as possible.
Delivery & Shipping
What are the delivery times?
Delivery times vary depending on your location. Typically 3–7 business days for major cities and up to 10 business days for other regions.
Do you ship nationwide?
Yes, we deliver across Brazil. For international shipping, please contact our team.
Payments
Which payment methods do you accept?
We accept credit cards, debit cards, PIX, and bank slips (boleto).
Is it safe to shop at Ruzuri?
Absolutely. We use encrypted payment systems and certified security protocols.
Returns & Exchanges
Can I return a product if I don’t like it?
Yes, you have up to 7 calendar days after receiving your order to request a return, in accordance with consumer protection laws.
How do exchanges for defective products work?
Simply contact our support team and send photos of the product. We will quickly arrange a replacement or refund.
How do I get in contact?
- How can I contact Ruzuri?
You can reach us via email at support@ruzuri.com or through our official WhatsApp. - What are your customer service hours?
Monday to Friday, from 9:00 AM to 6:00 PM (Brasília time).
Our 30-Day Risk-Free Guarantee
We understand that trying something new can be daunting, which is why we offer a 30-day money-back guarantee—because your satisfaction is our priority. If you’re not completely happy within 30 days, simply return it for a full refund, no questions asked.